SERVICE FOR BD MAX REQ 1561316

This contract is for the provision of Essential Service Plan for the County of Orange's Health Care Agency. The contract is between the County of Orange and Becton Dickinson and Company, and it outlines the terms and conditions of the agreement, including the scope of work, pricing, and payment terms. The contract also includes provisions for warranties, indemnification, and dispute resolution. Some key points of the contract include: • The contract is for a term of 3 years, from April 17, 2024, to April 16, 2027. • The vendor is responsible for providing technical phone support, remote diagnostic services, and preventative maintenance. • The contract includes provisions for priority phone support, contracted time for repair, and instrument software version updates. • The vendor is also responsible for providing operating system and hardware upgrades at a discounted rate. • The contract includes a warranty period for hardware and software, and the vendor is responsible for repairing or replacing any defective parts. • The contract also includes provisions for indemnification, in which the vendor agrees to indemnify the County of Orange against any claims or damages arising from the vendor's negligence or breach of contract.