Outsourcing Technology Services Help Desk

The City of Independence, Missouri, intends to award a contract for outsourcing technology services help desk to Riverside Technologies, Inc. The contract is for one year with the possibility of two additional one-year renewals. The scope of work includes providing help desk services for the Technology Services Department. The bid posting date was January 10, 2020, and the bid submission date was January 24, 2020. The notice of intent to award was dated February 7, 2020. • The contract is for help desk services for the Technology Services Department. • The contract is for one year with the possibility of two additional one-year renewals. • The bid posting date was January 10, 2020. • The bid submission date was January 24, 2020. • The notice of intent to award was dated February 7, 2020.