This contract provides outpatient ambulatory health services for persons with HIV in Orange, Seminole, Lake, and Osceola counties. The services include medical history taking, physical examination, diagnostic testing, treatment and management of physical and behavioral health conditions, and referrals for specialty care. The contract is funded by the Ryan White HIV/AIDS Program Part A and has a term of four years. The contractor is required to provide services in accordance with the Health Resources and Services Administration (HRSA) guidelines and to maintain accurate records of client eligibility, services provided, and costs incurred. The contract also includes requirements for quality management, service documentation, and reporting.
Some key points of this contract include:
• The contractor must provide services in accordance with the HRSA guidelines and the Orlando EMA Ryan White Part A Program requirements.
• The contractor must maintain accurate records of client eligibility, services provided, and costs incurred.
• The contract includes requirements for quality management, service documentation, and reporting.
• The contractor must provide services in a non-judgmental, courteous, and empathetic manner.
• The contractor must ensure that all services are provided by qualified professionals who are knowledgeable in coordinating and arranging available resources for clients.
• The contractor must demonstrate a method for provision of services in cases of emergencies occurring outside of regular business hours.