Regional Administration of Rental Assistance Programs

The Executive Office of Housing & Livable Communities is seeking proposals for the regional administration of rental assistance programs. The selected vendor will be responsible for administering rental assistance programs in various regions of Massachusetts. The contract will be for two years, and the vendor will be required to provide a range of services, including program administration, client intake and eligibility determination, and payment processing. • The vendor will be required to have experience in administering rental assistance programs and must demonstrate a strong understanding of the needs of low-income families and individuals. • The vendor will be required to provide a comprehensive plan for program administration, including staffing, training, and quality control. • The vendor will be required to demonstrate a strong commitment to customer service and must have a proven track record of providing excellent service to clients. • The vendor will be required to comply with all applicable federal and state regulations, including those related to fair housing and equal opportunity.