Single Source - Premier Support for Microsoft

Shelby County is procuring a 12‑month, single‑source contract to provide Microsoft Premier Support managed services, including 24×7 technical assistance, incident resolution, Microsoft escalation, engineering support, and advisory services. The county will award the contract to a vendor that submits a letter of interest and pricing via email by the deadline. No budget is disclosed, and the county reserves the right to reject any or all proposals. • Managed Services scope: 24/7 support, escalation, engineering, advisory. • Contract term: 12 months beginning September 1, 2026. • Submission: Letter of interest + detailed pricing emailed to the listed contact by September 14, 2026 (2:30 p.m.).