FAM-25-038 Comprehensive Child Welfare Information System (CCWIS)

The Virginia Department of Social Services is seeking a cloud‑ready Comprehensive Child Welfare Information System (CCWIS) to replace its current case management platform. The contract includes full design, development, implementation, and post‑deployment operation and maintenance services. This is a single‑source, statewide effort targeting a modern, scalable solution that supports child welfare caseworkers, supervisors, and agency reporting requirements. • Design & development of a new CCWIS platform (cloud‑ready, secure, and compliant). • Full implementation services, including data migration, user training, and change management. • Ongoing operation and maintenance (O&M) after system acceptance, covering support, updates, and hosting. • Must integrate with existing Virginia state systems and meet federal CCWIS standards. • Deliverables span from requirements gathering through long‑term system support.