Information Technology Support Services (ITSS)

The Department of Homeland Security (DHS) is seeking to extend the performance period of an existing task order for Information Technology Support Services (ITSS). The task order will maintain support services to the DHS Science & Technology Directorate (S&T) Office of the Chief Information Officer (OCIO) in areas such as program management, business management, enterprise architecture alignment, IT governance, and regulatory compliance. The current contractor, Silosmashers, Inc., possesses unique and specialized knowledge of DHS S&T CIO requirements and will continue to provide support services during the acquisition activities required for the re-compete. The extension will be for 10 months, from August 1, 2026, through May 31, 2027. Some key aspects of the job include: • Enterprise Architecture (EA) Alignment and Maintenance: The contractor will guide and support the development, implementation, and ongoing maintenance of a comprehensive, enterprise-wide IT strategy and architecture for S&T. • Information Assurance (IA) and Information System Security Officer (ISSO) Support: The contractor's Information System Security Officers (ISSOs) will serve as principal advisors on all matters related to the security of S&T's information systems. • IT Operations and Maintenance (O&M) Oversight and Help Desk Support: The contractor will be responsible for the daily oversight of all IT support functions, including Tier 1 and Tier 2 help desk services, network infrastructure maintenance, asset management, patch management, and after-hours emergency support.