Workers Compensation Claim Administrator

The City of Tacoma is seeking a third‑party administrator to manage its self‑insured workers‑compensation program for roughly 4,074 employees across multiple municipal services. The contractor will handle the entire claim lifecycle—including intake, investigation, legal defense, payments, subrogation, reporting, training, and regulatory filings—and must provide an online RMIS portal, OSHA/DART support, and a Washington State L&I‑certified adjuster. The contract is a three‑year base term (Sept 16 2026 – Sept 15 2029) with two optional one‑year extensions, and the City estimates a total value of about $2 million. • Full‑life‑cycle workers‑comp claim administration for a large municipal workforce. • Required technology: RMIS access, SAP HRMS interface capability, and online reporting dashboards. • Mandatory qualifications: ≥5 years experience with self‑insured municipal workers‑comp programs, Washington‑licensed adjuster, robust audit/quality controls, and significant insurance coverage. • Pricing options include fixed annual fees or per‑claim structures; the City prefers fixed‑fee arrangements. • Evaluation based on experience, reporting capability, key personnel, and sustainability, total 100‑point scoring.