RFP 26-012-70 Banking Services Questions and Answers No. 1

Shelby County’s Trustee’s Office is seeking a full‑service banking partner to handle a broad suite of financial operations for the county and its entities. The contract will cover deposit availability scheduling, vendor payments via check, ACH and purchasing cards, cash‑order handling, courier services, e‑payables processing, and operation of a county‑wide payment kiosk. The vendor must be able to integrate with multiple existing ERP systems, provide fee schedules for ACH third‑party services, and support a $2.5 million annual procurement‑card program with roughly 182 cardholders. Key points: • Provide deposit availability schedules for various fund categories (Schedules G1, G2, H). • Manage vendor disbursements through check, ACH, and purchasing‑card transactions; support e‑payables file formats. • Operate and maintain a payment kiosk (internet‑based, accepts cash, checks, credit cards) with automated service alerts. • Supply fee structures for third‑party ACH processing and expedited courier services. • Work within a heterogeneous ERP environment; no single system is used county‑wide.