Description
The State of Maryland’s Department of Budget and Management is seeking a qualified vendor to provide comprehensive dental plan administration and insurance services for state employees. The work is divided into two functional areas: (1) DHMO Fully‑Insured (FA1) and (2) DPPO Self‑Funded (FA2). Vendors must handle claims processing, customer service, account management, network management, invoicing, reporting, and strict HIPAA/IT security compliance. Proposals must be submitted in a double‑envelope format (technical and financial) via eMMA by September 23, 2026. Pre‑proposal conference was held on August 24, 2026; questions were due by August 31, 2026. The State requires MBE/VSBE participation goals and adherence to living‑wage and other economic‑benefit factors. Oral presentations may be required in October 2026.
• Scope: Dental claims processing, member services, provider network oversight, and administrative reporting.
• Two contract tracks (FA1 – fully‑insured, FA2 – self‑funded) with separate pricing and performance guarantees.
• Mandatory compliance with HIPAA, SOC‑2, background‑check, and data‑use agreements.
• Submission format: Separate technical (no pricing) and financial (Attachment B) envelopes, plus numerous required certifications and forms.
• Evaluation: 50 % technical, 50 % price; MBE/VSBE subcontracting goals (FA1 1.5 % MBE, 0.6 % VSBE; FA2 5 % MBE, 0.6 % VSBE).
• Key dates: Posting 8/18/2026, Pre‑proposal 8/24/2026, Questions 8/31/2026, Proposal due 9/23/2026, Oral presentations Oct 2026.