Description
The United States Marine Corps is seeking a contractor to provide maintenance services for Tellabs Gigabit Passive Optical Network (GPON) equipment at Marine Corps Base Camp Blaz in Guam. The contractor will be required to provide remote technical assistance and repair and return services for the GPON equipment. The contract will have a base period of 12 months and two option years, with a total duration of 36 months. The contractor must be a Tellabs authorized vendor with access to proprietary Tellabs software and the ability to escalate technical issues to Tellabs Tier 3 support for resolution.
Some key points about this opportunity include:
• The contractor will be required to provide 24/7 technical support to Camp Blaz personnel.
• The contractor will be responsible for repairing and returning failed network components to a serviceable operating condition within 30 days of receipt.
• The contractor must provide a list of parts required for repair and a cost estimate to the Government for approval.
• The contractor must be a Tellabs authorized vendor with access to proprietary Tellabs software and the ability to escalate technical issues to Tellabs Tier 3 support for resolution.
• The contract will have a total duration of 36 months, with a base period of 12 months and two option years.
• The contractor will be required to provide a Past Performance Questionnaire (PPQ) as part of the proposal.
• The Government will evaluate offers based on price, past performance, and qualification.