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  5. ›Telephonic Behavioral Health Services

State University of New York (SUNY)·New York

Telephonic Behavioral Health Services

Closes 12/12/2025$100k – $125kRequest for ProposalLogin required
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Description

The University at Buffalo intends to make an award under our discretionary authority, pursuant to NYS Education Law §355 (5) (a), which is up to $125,000, for the above noted commodity/service. A sealed bid will not be held. If you are interested in providing a proposal for the above commodity/service, you must contact the appropriately designated Campus contact in this advertisement within 15 business days of this Advertisement Notice. Description: Telephonic Behavioral Health Services Crisis call center solution Service available 24/7/365, with specific need for coverage after-hours, weekends, holidays Provide telephone access to assessment, intervention, and intake services for clients Clinical assessments and interventions handled around the clock by Masters-level counselors 24/7/365 availability of licensed clinical supervisors who provide real-time clinical and procedural consultation Access to language interpretation services provided on as-needed basis Complete call documentation to be provided securely and electronically Note: There is no formal bid package as a sealed bid will not be held. If you are interested in providing a proposal for the above commodity/service, please email your proposal to the designated contact listed in this advertisement prior to the due date. Business enterprises awarded an identical or substantially similar procurement contract within the past five years: Protocall Services Inc.

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Contact

Ryan Lysarz(Senior Buyer)

[email protected]

(716) 645-4573

Key dates

Opened
11/20/2025
Closes
12/12/2025
Duration
3 years

Last updated

Details

Type
Request for Proposal
Industry
Healthcare and Medical Services
NAICS
621420
Solicitation №
25RAL0057

Budget estimate

$100,000 – $125,000

Based on the contract value, which is up to $125,000, and the contract term of 3 years, the estimated budget for this opportunity could be around $125,000. The factors that may influence the likely payment range include the scope of work, the number of clients served, and the level of services provided.

AI estimate from the solicitation

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