Description
The State of New Jersey is re‑issuing a contract to operate its statewide tobacco‑cessation quitline. The awardee will provide 24 × 7 telephone, chat, and text counseling services in multiple languages, distribute three‑week supplies of nicotine‑replacement therapy (patches, gum, lozenges), and manage all associated data collection, reporting, and security compliance. The contract is a small‑business subcontracting set‑aside (Categories I‑III) with a three‑year base period and up to two one‑year extensions. The vendor must submit a firm‑fixed price for seven price lines, meet extensive HIPAA and New Jersey security requirements, and deliver monthly, quarterly, and annual performance reports.
• Operate a 24/7 toll‑free quitline (866‑NJ‑STOPS) with multilingual counseling and text/online support.
• Provide NRT (patches, gum, lozenges) for qualified callers and maintain the state‑supplied price sheet.
• Collect, secure, and report caller data per NAQC Minimal Data Set, submitting monthly, quarterly, and yearly performance reports.
• Comply with stringent data‑security standards (HIPAA, Statewide Information Security Manual) and submit a security plan within 10 days of award.
• Use only New Jersey small‑business subcontractors for any subcontracted work.