Parking Access and Revenue Control System (PARCS)

The County of Montgomery is seeking a scalable, cloud-based parking access and revenue control system (PARCS) for the Capital Crescent Garage 31. The system should use leading technology, operate on an open architecture platform, and provide reliable, efficient, and customer-friendly parking operations. The desired PARCS should be readily upgradable, scalable, and modular in design, with the ability to interface with third-party applications and allow firmware and software upgrades without replacing field devices. The County prefers a system using License Plate Recognition (LPR) technology to process and track transactions. • The proposed PARCS should work via any web browser, function on all mobile platforms, possess intuitive user management, have interactive reporting, and provide multiple media access. • The system should accept multiple payment options, including cash, credit cards, validations, mobile payments, and access cards. • The County requires a cloud-based, contractor-hosted solution for the PARCS, including hardware and back-office software for a gated controlled environment. • The system should improve customer service by reducing system downtime, in-lane queue time, and repair costs.