RFI R0001 - Internal Communication Software Solutions

The Fashion Institute of Technology (FIT) has issued a Request for Information (RFI) to gather information on internal communications software solutions. The goal is to explore existing software systems that can effectively manage various aspects of email communications across the campus community. Key aspects of the RFI include: 1. **Customization and Security**: FIT is looking for highly customizable and secure software solutions that can integrate seamlessly with other existing systems. 2. **Email Campaign Management**: The solution should be able to create, manage, track, schedule, and analyze email campaigns. 3. **Scalability and Cost**: Vendors should provide information on the scalability and costs associated with their email platform software systems. 4. **Experience with Similar Institutions**: Vendors should highlight their experience in delivering similar solutions to institutions with comparable communication capacities and requirements. The RFI includes a list of questions for vendors to respond to, covering topics such as: 1. Governance and departmental folders 2. Approval workflows and calendar scheduling 3. Metrics and analytics 4. Templated and branded emails 5. Compliance tracking 6. Integration with enterprise resource planning systems and CRMs 7. Accessibility and compliance with WCAG and ADA standards 8. Cybersecurity policy and practices 9. Availability and hosting structure 10. AI features and future plans Vendors are encouraged to provide detailed and creative responses to the questions, showcasing their system's capabilities, limitations, and unique features. The deadline for submitting responses is January 5, 2026. FIT reserves the right to modify the schedule and will notify vendors of any changes via email. The RFI is for informational gathering purposes only, and submitting a response does not bind FIT to any purchase. The information gathered may be reflected in a future Request for Proposal (RFP).