Description
This Quick Quote solicitation seeks a vendor to renew support services for the State’s Digital PhotoManager software platform. The award will provide ongoing maintenance, troubleshooting, updates, and user assistance for the existing photo‑management application used by multiple state agencies. The contract is a low‑value, rapid‑procurement effort and requires vendors to be registered in Alabama Buys, comply with E‑Verify, and accept electronic payments.
• Provide annual or multi‑year software support, including patches, upgrades, and help‑desk services.
• Ensure compliance with State procurement policies (E‑Verify, de‑barment certification, electronic payment acceptance).
• Deliver support remotely (and on‑site if required) within the State’s response time guidelines.
• Maintain documentation and reporting per the State’s requirements for software maintenance contracts.