Consulting Services for Review of Franchise Waste Hauler Diversion Reporting and Billing Accuracy

The City of Rancho Cucamonga is seeking a qualified consulting firm to audit and verify the accuracy of the franchise waste‑hauler’s diversion‑tonnage reporting and billing for the period July 2024 through June 2025. The consultant will analyze tonnage data, perform statistical sampling of weight tickets, reconcile billing for residential, commercial and roll‑off accounts, and produce a comprehensive findings report that confirms compliance with the 30 % diversion requirement and identifies any over‑ or under‑payments. The work must be completed within 30 days of receipt of all required data and will involve coordination meetings with City staff and the current hauler. • Perform diversion‑tonnage analytics and waste‑characterization audits to detect discrepancies. • Recalculate and verify residential, commercial, and roll‑off service bills, identifying any billing errors. • Deliver a detailed report summarizing franchise‑fee accuracy, customer billing accuracy, diversion‑rate compliance, and any recommended corrective actions. • Coordinate with City procurement staff and Burrtec Waste Industries to obtain data and confirm scope. • Meet all City‑specified deadlines, including a 30‑day turnaround for the final report.