Audio-visual maintenance services (Site Visit Available)

The Department of Veterans Affairs is seeking a contractor to provide audio-visual maintenance services for the Atlanta VA Medical Center. The contract will be for a base period plus two option years. The contractor will be responsible for maintaining the audio-visual system, providing remote technical support, and facilitating manufacturer warranty repair or replacement programs. The contractor will also be required to provide unlimited onsite technical support and respond to power outage-related issues. • The contractor must have experience in maintaining audio-visual systems and providing technical support. • The contractor must be able to provide remote technical support and facilitate manufacturer warranty repair or replacement programs. • The contractor must be able to provide unlimited onsite technical support and respond to power outage-related issues. • The contractor must be able to maintain the audio-visual system and provide software and firmware updates.