Locksmith Services

The City of Grand Prairie is seeking a qualified locksmith provider to deliver an annual suite of lock‑related services for its facilities. The contract covers routine key duplication, lock repair and replacement, emergency lockout response, and maintenance of automatic and hydraulic door openers. The vendor must maintain a 24‑hour emergency line, provide on‑site response within two hours for emergencies and within 24 hours for routine requests, and hold a Texas Department of Public Safety locksmith license. The award will be based on best‑value criteria, heavily weighted toward cost, with optional renewal up to five years total. • 24‑hour emergency telephone support with ≤ 2‑hour on‑site response. • Routine services responded to within 24 hours, including key duplication, lock repair/replacement, and door‑opener maintenance. • Requirement to hold a Texas PSB locksmith license, maintain insurance minimums, and provide a 90‑day warranty on labor and materials. • Pricing is submitted as hourly service and emergency rates, plus a single markup or discount on parts, with net‑30 payment terms.