Description
The Department of Veterans Affairs is seeking information from industry partners for the procurement of Medical Emergency Alert Devices (MEAD). The MEAD system should provide emergency monitoring in and out of the home, allowing users to alert family members, caregivers, and designated emergency contacts. The device should offer a level of independence, early intervention, and peace of mind with one simple step. Key features include a neck pendant and wristband device, 24/7 U.S. based monitoring system, GPS functionality, and a built-in speaker and microphone.
• The MEAD system should be able to function across the United States and its territories.
• The device should have a minimum of 1 year warranty on all parts and accessories.
• The contractor shall provide a Call Center that is operational 24 hours a day/7 day a week.
• The contractor shall provide device warranties for a minimum of one (1) year.
• The offeror shall conduct business operations that adhere to all applicable Federal, State, and local laws and regulations.