Kitchen Equipment Preventative Maintenance and Repair

The State of Delaware is seeking qualified vendors to provide preventive maintenance and repair services for commercial kitchen equipment used across a wide range of state‑funded facilities—including correctional institutions, health‑social‑services sites, school districts, and other agencies. The contractor must respond to repair calls within 24 hours, perform scheduled preventive maintenance according to OEM schedules, maintain an on‑vehicle parts inventory, and submit detailed monthly and quarterly reports. The contract runs for a two‑year base period (Dec 1 2026 – Nov 30 2028) with up to three one‑year extensions and possible month‑to‑month extensions. Key requirements include qualified technicians, compliance with insurance and bonding thresholds, adherence to safety and security protocols (especially for correctional facilities), and strict “no mileage/vehicle charge” policies. • Scope: Preventive‑maintenance (bi‑annual, quarterly, or annual) and 24‑hour emergency repair for all listed kitchen equipment (excluding refrigeration). • Service locations: Over 30 Delaware facilities (prisons, hospitals, schools, municipalities). • Performance metrics: 24‑hour response, 5‑day repair completion, 30‑day workmanship warranty, monthly usage reporting, quarterly diversity reporting. • Compliance: Workers’ comp, CGL $1 M/$3 M, automobile liability, background‑check, PREA and DDOC security requirements where applicable.