Media Audiovisual Preventative Maintenance Services

The Department of Veterans Affairs is seeking a contractor to provide media audiovisual preventative maintenance services for the Atlanta VA Medical Center. The contractor will be responsible for maintaining the audiovisual system, including software and firmware updates, equipment maintenance, and repair or replacement of defective equipment. The contractor will also provide remote technical phone support services, facilitation of manufacturer repair or replacement programs, and access to manufacturer published software updates and upgrades for covered assets. The contract will be for a period of three years, from November 7, 2025, to November 7, 2028. • The contractor must have experience with audiovisual systems and maintenance. • The contractor must be able to provide remote technical phone support services. • The contractor must be able to facilitate manufacturer repair or replacement programs. • The contractor must be able to provide access to manufacturer published software updates and upgrades for covered assets. • The contractor must be able to maintain the system's wiring and connections, manage warranties, software and firmware updates, and respond to power outage-related issues.