The Commonwealth of Massachusetts Department of Developmental Services (DDS) is creating a master qualifying‑provider list for the DESE/DDS Family‑Service Navigation program (DESE‑27). Vendors must be existing DDS contractors and demonstrate capability to deliver a range of family‑centered services, including navigation, in‑home therapeutic activities, respite care, community integration, and ancillary reimbursements. The solicitation is an open‑market, non‑statewide RFR with rolling enrollment that remains open for proposals through June 30 2035, with award evaluations performed quarterly. Providers will be eligible for a ten‑year master contract (up to June 30 2036) and may receive a share of an annual budget estimated at roughly $10 million.
• Required services: family navigation (minimum 24 hrs/month), in‑home skill‑training, professional therapeutic services, respite, community integration, and ancillary goods/services reimbursements up to 45 % of a participant’s budget.
• Staffing qualifications: family navigators (B.A. or 3 yr experience), tiered skills trainers, licensed therapists (Bachelors to PhD/MD), and respite staff, all subject to CORI, DPPC, and national background checks.
• Financial model: unit‑rate for navigation services; cost‑reimbursement for other services using EOHHS‑established rates; no maximum monetary obligation, with invoicing required via the Enterprise Invoice Management (EIM) system by the 21st of each month.
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