DHCD2023-31 EA Rolling RFR

The Commonwealth of Massachusetts, Department of Housing and Community Development, is issuing an open, rolling‑enrollment solicitation for Emergency Assistance (EA) family shelter services. Awardees will be responsible for providing safe shelter units (3+ person capacity), conducting rapid housing‑search, delivering intensive case‑management, and offering post‑exit stabilization services, with an optional diversion component. Contracts are 1‑2 year terms, renewable through June 30 2032, and are funded at an average rate of $200 per family per night. The solicitation is electronic‑only; all quotes must be submitted via COMMBUYS by the bid opening date. • Scope includes safe shelter operations, housing‑search (≤ 48 hrs), Housing First case‑management, and up‑to‑24‑month stabilization. • Mandatory staffing ratios: 1 direct‑care staff per 5 families, 1 housing‑search staff per 15 families, 1 case‑manager per 30 families, 1 stabilization worker per 30 families. • Eligibility: New EA shelter providers (existing DHCD contractors excluded); SBPP and SDP preferences apply; contracts are limited‑user (DHCD only).