Integral Care is seeking incident reporting software that can provide various parameters and capabilities, including setup to gather information for different incident types, data collection and storage, and access granted to staff and providers. The software should also have features such as different templates and questions based on incident type, ability to save and final-approve reports, automatic routing to supervisors, and data reports. The contract is expected to commence on January 1, 2026, with options for successive one-year renewals. The successful bidder will be required to provide assistance during initial setup, including training of key staff, and ongoing ad-hoc support to address software performance issues and requests for new or modified setup and functionality.
Some key features of the software include:
• Data collection and storage for various incident types
• Access granted to staff and providers
• Different templates and questions based on incident type
• Ability to save and final-approve reports
• Automatic routing to supervisors
• Data reports and analytics
• Compliance with HIPAA and other applicable laws and regulations
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