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  5. ›Maintenance and Support for the IMACS System

Office of Administration, Information Technology Services Division (OA‑ITSD) / Department of Elementary and Secondary Education (DESE)·Missouri

Maintenance and Support for the IMACS System

Closes 10/19/2026$100k – $500kSole Source
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Description

The State of Missouri, through the Office of Administration’s IT Services Division and the Department of Elementary and Secondary Education, is seeking a single‑source contract for ongoing maintenance, technical support, and upgrades of the proprietary Improvement Monitoring Accountability and Compliance System (IMACS) and its custom modules. Leader Services is the exclusive provider of the system and therefore the only feasible source. The contract will run for an initial one‑year period with two optional one‑year renewals. The award will enable the state to retain the existing system, avoid costly redevelopment, and maintain compliance with established policies and procedures. • Scope: Software maintenance, bug fixes, technical support, system upgrades, and support for custom DESE‑specific modules. • Duration: 1‑year base term plus up to two 1‑year extensions. • Procurement Method: Single Feasible Source (Sole Source) – no competition. • Estimated Value: Not disclosed; typical state‑wide software support contracts range from $100K to $500K annually. • Mandatory Requirements: Vendor must be the sole proprietary owner of IMACS. • Key Dates: Open 2026‑10‑08; Close 2026‑10‑19. • Primary Contact: Kelly Miller, Buyer, (573) 751‑4885, [email protected].

Attached files

Contact

Kelly Miller(Buyer)

[email protected]

(573) 751-4885

Key dates

Opened
10/8/2026
Closes
10/19/2026
Duration
1 year

Last updated

Details

Type
Sole Source
Industry
Information Technology and Software Development
NAICS
541511
Solicitation №
STATE 0000000577SL

Budget estimate

$100,000 – $500,000

Based on comparable state software support contracts for education‑sector systems, annual maintenance fees typically fall between $100,000 and $500,000, depending on system complexity, number of users, and scope of support (e.g., 24/7 help desk, upgrade cycles). Given that IMACS is a statewide compliance platform with custom modules, a mid‑range estimate of $250K per year is reasonable, with potential variation up to $500K if extensive enhancements are required.

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