RFP No. 26-2991-8JOK - Medicare Exchange Services for Medicare Eligible Retirees

The County of Henrico seeks a qualified firm to deliver Medicare Exchange Services, enabling retirees and retirees of Henrico County Public Schools to purchase individual medical and prescription drug coverage with assistance from a benefit advisor. The contractor will act as an intermediary, provide counseling, and facilitate enrollment in Medicare‑eligible plans, ensuring compliance with federal regulations and delivering a high‑quality customer experience. • Provide personalized benefit advising for Medicare‑eligible retirees. • Assist with enrollment and selection of medical and prescription drug plans. • Ensure compliance with applicable Medicare regulations and maintain accurate records. • Deliver services across Henrico County, VA, potentially including on‑site or virtual consultations. • Coordinate with county HR and public school personnel to integrate benefits information.