Description
The National Institutes of Health (NIH) is seeking to award a sole source contract for the maintenance and support of the CareWare Nurse Self-Scheduling and Productivity System. The system is currently deployed within the NIH Clinical Center Nursing Department and is used to generate monthly staff schedules, support workload balancing, and provide data for staffing and budgeting decisions. The contract will be for a period of one year, from July 1, 2026, to June 30, 2027, and will require the contractor to provide all necessary licenses, maintenance, and support services to sustain the existing system. The contractor will also be required to provide technical support, including troubleshooting and issue resolution, and to maintain compatibility with the current NIH Clinical Center environment.
Some key features of the contract include:
• The contractor must provide a firm-fixed-price (FFP) contract
• The contractor must provide maintenance and support services on a 24/7/365 basis
• The contractor must obtain and maintain an NIH Contractor Badge, including completion of background investigations and required annual training
• The contractor must safeguard all Government systems, data, and property, and comply with NIH security and access control policies
• The contractor must ensure proper control of any Government-issued credentials or access devices
Attached files
Contact
Chris Ryssa Nix(Contract Specialist)