Description
Wayne State University is seeking a comprehensive enterprise‑level survey‑software platform to replace its existing solution. The contract includes software licensing, implementation, training, ongoing support, and optional add‑on modules, with a three‑year base term and potential extensions. Vendors must demonstrate capability to integrate with campus systems (SSO, LMS, SIS), meet FERPA/HIPAA/GDPR compliance, and provide robust analytics, multilingual support, and dedicated‑tenant hosting. The procurement requires detailed cost schedules, insurance, financial statements, and adherence to university policies.
• Core deliverable: Survey‑software license (estimated $40,000) plus installation ($3,000) and training ($2,000).
• Ongoing services: Annual support/maintenance ($40,000 per year for years 2 & 3); optional modules (branding, mobile, advanced question types).
• Implementation timeline: Installation within 30 days, training over 2 days, full operational start by September 30, 2026.
• Mandatory compliance: FERPA, HIPAA, GLBA; dedicated tenancy, on‑shore data hosting, and insurance requirements.
• Submission: Electronic proposal by March 10, 2026; pre‑bid meeting optional (Feb 26, 2026).