Neighborly Software; six user subscriptions, with Hosted Software to Administer Programs

The St. Johns County - Purchasing Department is seeking a vendor to provide Neighborly Software, which includes six user subscriptions and hosted software to administer programs. The software features a dedicated client success manager, technical support, hosting and security in a Microsoft Tier IV data center, data storage, backup, and recovery. Implementation services include system configuration, program design, and administrator training for public services, public facilities, and infrastructure. The scope of work includes providing software and services to support the county's community development and public services. Key features of the software include: • Dedicated Client Success Manager • Technical Support (Monday – Friday: 8:00 a.m. to 8:00 p.m. EST) • Hosting/Security in Microsoft Tier IV Data Center • Data Storage, Backup, and Recovery The ideal vendor will have experience providing similar software and services to government agencies or similar organizations.