Genesys Cloud Contact Center Licenses, Maintenance, AppFoundry, AI Tokens, etc.

The State of Missouri is seeking a vendor to provide Genesys Cloud Contact Center Licenses, Maintenance, AppFoundry, AI Tokens, and Professional Services for the Office of Administration, Information Technology Services Division and various state agencies. The contract will be for a period of three years. The vendor must have at least five years of experience selling Genesys Cloud products and services to the public sector and be a registered Genesys Ascend partner or reseller. The vendor must also provide professional services, including implementation of AppFoundry products and AI Tokens, and must comply with the State's cyber security requirements. • The vendor must provide Genesys Cloud Contact Center Licenses, Maintenance, AppFoundry, AI Tokens, and Professional Services. • The vendor must have at least five years of experience selling Genesys Cloud products and services to the public sector. • The vendor must be a registered Genesys Ascend partner or reseller. • The vendor must provide professional services, including implementation of AppFoundry products and AI Tokens. • The vendor must comply with the State's cyber security requirements.