Student Support and Intervention Management System

Metro Nashville Public Schools (MNPS) is seeking a cloud‑based, fully hosted student case‑management platform to replace its current “EDPlan MTSS” solution. The system must support ~3,000 concurrent users, integrate nightly with the Infinite Campus SIS and TN PULSE data feeds, provide configurable workflows for collaborative referrals, intervention plans, BTAM, SRA, RSP, and early‑warning dashboards, and deliver robust reporting, Power BI compatibility, and multi‑language translation. The contract includes implementation, training (up to 400 users), ongoing support (200 hours/year, 2‑hour SLA for severity‑1 incidents), and strict security controls (SSO, role‑based access, audit logging, backup/DR). Vendors must demonstrate at least two similar district implementations and retain them ≥ 3 years.