Strategic Planning and Performance Metrics Software

The City of West Des Moines is seeking a proven partner to deliver a cloud-based Strategic Planning and Performance Metrics Software solution. The system should provide a centralized platform for tracking strategic priorities, programs, projects, key performance indicators, and budgets. The selected solution will replace current manual processes, strengthen data integrity, and provide a single platform for internal and external reporting. Key outcomes include streamlining internal efficiency, supporting staff through dashboards and reporting tools, and providing public transparency through outward-facing dashboards and reports. The solution must integrate with existing City systems, including financial management, permitting, HR/payroll, GIS, and collaboration tools. • The City requires a cloud-based SaaS platform accessible across City departments with role-based permissions. • The system must integrate with existing City systems, including financial management, permitting, HR/payroll, GIS, and collaboration tools. • The solution must provide customizable reporting, dashboards, ad-hoc queries, and graphical displays exportable into multiple formats. • The system must comply with current accessibility standards (WCAG 2.1 AA or equivalent) and provide mobile-friendly access for both internal and external users. • The vendor will provide ongoing technical support, regular product updates, and training for City staff.