The U.S. Embassy in Baghdad is seeking a contractor to provide housekeeping and custodial services for its facilities. The contractor will be responsible for performing janitorial work, including furnishing all labor, material, equipment, and services. The contract will be for a one-year period, with four one-year options. The contractor must provide all necessary personnel, equipment, and supplies to maintain a clean, safe, and sanitary environment. The scope of work includes cleaning apartments, kitchens, bathrooms, stairways, elevators, trash rooms, and laundry rooms. The contractor must also provide deep cleaning services, including carpet shampooing and drying, upholstery steam cleaning, and removal of built-up dirt and grime.
• Key services: housekeeping, custodial services, janitorial work, deep cleaning, laundry services
• Key requirements: provide all labor, material, equipment, and services, maintain a clean and safe environment, comply with Department of State standards
• Key performance indicators: quality of services, timeliness of services, customer satisfaction