Citywide Digital Accessibility Compliance Platform

The City of St. Petersburg is seeking a cloud-based digital accessibility compliance platform to support automated monitoring, remediation guidance, governance, reporting, and staff training related to digital accessibility requirements. The platform will be used across multiple departments to monitor public-facing websites, documents, and digital communications for accessibility compliance and to track remediation progress over time. The solution should include automated accessibility scanning, manual testing support, PDF and document accessibility, reporting and dashboards, and training and capacity building. The city requires a tool that supports compliance with the Americans with Disabilities Act (ADA), Title II; Web Content Accessibility Guidelines (WCAG) 2.1 Level AA; Section 508 of the Rehabilitation; Florida accessibility regulations; and industry best practices. • The platform should provide automated accessibility scanning, manual testing support, and PDF and document accessibility. • The platform should include reporting and dashboards for citywide accessibility status, department-level reporting, historical trends, high-risk issues, and compliance scoring. • The vendor should provide a structured training program, including accessibility fundamentals, training for website editors and content contributors, and training for IT and developers. • The vendor should deliver a full implementation plan, including a kickoff meeting, timeline and onboarding schedule, website inventory and initial scan, setup of dashboards and user accounts, and pre-launch accessibility baseline report.