Description
The National Oceanic and Atmospheric Administration (NOAA) intends to award a sole source contract to UserTesting/UserZoom for the procurement of a web-based tool/platform to execute, document, and analyze robust usability testing of NOAA/NESDIS/SAE digital offerings. The tool must have an easy set-up process, a user-friendly graphical user interface, and the ability to set up a usability test with remote subjects. Key features include the ability to record test sessions, use own test subjects, and employ test subjects provided through the service. The contract aims to validate that NOAA/NESDIS/SAE products and services are serving users successfully and provide actionable information to improve products and services.
Some of the key features and specifications of the required tool include:
• Ability to set up a test of a website or digital product with remote users
• A variety of available templates for setting up the usability test
• Access to a wide pool of service-supplied test subjects
• Ability to record (both voice and screen) the test session
• Ability to use our own test subjects
• Ability to use platform to recruit participants
• Ability to test a wide range of digital products