Description
The U.S. Coast Guard (USCG) Air Station Sacramento is seeking a vendor to support and maintain its Closed-Circuit Television (CCTV) systems through a Service Maintenance Agreement (SMA). The system consists of approximately 15 cameras, 39 Assa Abloy Wi-Fi locks, and associated support infrastructure. The contractor will be required to provide monthly maintenance, quick response support, and hardware/software updates. The contractor must also comply with all applicable Government regulations, policies, and procedures.
* The contractor will be responsible for conducting monthly maintenance, which includes tasks such as installing system software upgrades, cleaning and aligning system control equipment, and repairing and replacing equipment items as necessary.
* The contractor will also be required to provide quick response support to assist in resolving emergent operational problems related to the IP-based CCTV system.
* The contractor will be responsible for notifying the Unit Security Officer (CSO) of recent advances in technology and providing price estimates/quotes to update the CCTV system.
* The contractor must ensure that all work is completed by a technician qualified on the equipment being serviced.
* The contractor must also maintain good housekeeping in accordance with industry standards and provide identification labels for all electrical and electronic equipment and fittings installed.