Description
Washington Technology Solutions is seeking commercial off‑the‑shelf (COTS) solutions that provide Intelligent Document Processing (IDP) and Intelligent Business Process Management/Workflow Routing (iBPM) to modernize the State’s Workers’ Compensation Systems. The agency wants vendors to outline product capabilities, integration approaches with over 100 legacy systems, security and compliance measures, implementation methodology, and high‑level cost models. This RFI is purely informational and will inform a future procurement; selected vendors may be invited to live demonstrations.
• Core functional need: IDP for high‑volume paper, fax, email, web and EDI sources, plus iBPM to automate and route business processes.
• Integration requirement: APIs and possible direct connections to ~100 legacy applications spanning 40+ programming languages; ability to replace existing ECM (OpenText/Laserfiche).
• Security/compliance: Must meet FedRAMP, StateRAMP, HIPAA and WA‑state privacy standards; handle confidential personal and health information.
• Implementation options: Full‑service implementation (including Business Analysis & Change Management) or partial implementation with L&I staff support; incremental rollout of document types.
• Estimated contract ceiling: $500,000 (provided as an estimated initial contract value).