Description
Wayne State University is seeking a single‑vendor partner to supply and support a university‑wide catalog of desktop, laptop, monitor, docking and peripheral hardware for its Computing & Information Technology and Classroom & Campus Technology Services programs. The contract will run three years with two optional one‑year extensions, and the vendor must provide fixed‑percentage discounts off MSRP, extended warranties (≥ 4 years), 24 × 7 technical support, training, and transition planning. The university anticipates spending more than $10 million over the five‑year horizon, and expects the vendor to manage a bulk ordering process, e‑procurement catalog integration, and optional lifecycle services such as warehousing, imaging/kitting, and DaaS/lease‑to‑own models.
• Provide desktops (SFF, mid‑tower, micro) and laptops (13‑16 in) with TPM/vPro options, lockable chassis, and accidental‑damage coverage for laptops.
• Deliver monitors (24‑30 in, up to 5 K) with VESA mounting and height/tilt adjustments, plus docking stations, keyboards, mice, and chargers.
• Offer ≥ 4‑year warranties, 24/7 remote support, next‑business‑day on‑site parts, training/certification for university staff, and monthly KPI reporting.
• Maintain a single‑vendor e‑procurement catalog (WayneBuy), provide fixed discount pricing (no increase Year 1, ≤ 1 % Year 2‑3, ≤ 2 % for optional years), and submit a two‑month free‑of‑charge product evaluation.