The Department of Mental Health is seeking a peer-run organization to provide Peer Patient Representative Services to individuals under the custody of the commissioner being served in a Psychiatric Residential Treatment Facility. The selected contractor will be expected to provide weekly virtual check-in sessions for youth placed at a Vermont PRTF, ensure coverage and continuity of services, and foster communication between patients and healthcare providers. The contractor will also be required to maintain accurate records of the number of contacts and services performed and provide monthly written updates to AHS and the PRTF.
• The contractor will be expected to hire, train, and supervise a full-time equivalent Mental Health Patient Representative to provide weekly virtual check-in sessions for youth placed at a Vermont PRTF.
• The contractor will be required to develop a Memorandum of Understanding (MOU) with the PRTF to outline roles, expectations, and responsibilities for the patient representatives.
• The contractor will be expected to provide quarterly reports on performance measures, including the percentage of patients who request a session with the Mental Health Patient Representative and those who receive a session.
• The contractor will be required to maintain a record of the number of contacts and services performed and provide monthly written updates to AHS and the PRTF.
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