Description
The State of Tennessee Department of State is seeking a vendor to design, develop, implement, and maintain a secure, web‑based UOCAVA ballot delivery and tracking system. The solution must integrate with existing voter registration databases, provide ADA‑compliant access, support electronic ballot distribution (without transmitting completed ballots), and include robust reporting, disaster‑recovery, and cybersecurity controls. Ongoing monthly maintenance and support are also required.
• Secure, online portal for verified UOCAVA voters to receive unmarked ballots at least 45 days before elections.
• Full integration with county voter‑registration systems and certified voting systems, including data encryption, SOC‑2 Type 2 compliance, and annual penetration testing.
• Comprehensive training, testing, and documentation, plus a 24/7 problem‑management response framework (Critical ≤ 1 hr, Major ≤ 8 hrs, Minor ≤ 24 hrs).