Description
The Commonwealth of Massachusetts is seeking qualified transportation providers to deliver on‑demand, scheduled, point‑to‑point, and multipoint rides for individuals involved in court matters (e.g., defendants, witnesses, victims) across the state and neighboring New England regions. Vendors must support a virtual booking and tracking platform, maintain appropriate insurance, and be able to meet accessibility needs per‑ride. The contract runs through Dec 31 2027 with optional one‑year renewals through Dec 2030, and an open‑enrollment window allows new vendors to join between Oct 1 and Dec 31 2026.
• Provide on‑demand and scheduled transportation for court‑involved individuals throughout Massachusetts (and optionally New England/New York).
• Offer a real‑time booking, tracking, and reporting platform that staff can use to schedule rides and capture detailed ride data.
• Maintain licensed drivers, insured vehicles (minimum $20k/$40k liability), and meet accessibility requirements on a per‑ride basis.
• Commit ≥ 1 % of contract value to certified minority, women, veteran, disability, or LGBTQ‑owned subcontractors (Supplier Diversity Program).