Nonviolent Crisis Intervention and Verbal Intervention Training Program

The City of Vancouver intends to award a multi‑year contract to the Crisis Prevention Institute for a comprehensive non‑violent crisis intervention and verbal de‑escalation training program for municipal staff. The scope covers delivery of the curriculum, certification and recertification of internal City instructors, provision of licensed training materials (both printed and digital), and ongoing program support throughout the contract term. The contract is valued at approximately CAD $500,000 and runs for an initial 36‑month period with one optional 12‑month extension. • Delivery of Nonviolent Crisis Intervention (NVCI) and Verbal Intervention training, including instructor certification and renewal. • Supplying licensed participant and instructor manuals, digital learning platforms, and related documentation. • Ongoing program support, optional safe‑disengagement techniques, and access to the Institute’s proprietary crisis‑management framework. • Lump‑sum pricing structure; no separate line‑item breakdowns provided. • Single‑source intent (Notice of Intent to Contract) indicating the City plans to award directly to the Crisis Prevention Institute.