Problem Gambling Peer Support and Recovery Program

Arizona’s Department of Gaming is seeking a qualified vendor to design, launch, and manage a statewide Problem Gambling Peer Support and Recovery Program. The contractor must recruit and certify Peer Recovery Support Specialists, provide free peer‑support services (in‑person, virtual, or telephone), operate peer‑led support groups, and integrate with existing state services. The program must be fully operational within three months of contract start, serve all 15 Arizona counties, and meet stringent reporting, data‑security, and insurance requirements, with a budget of up to $350,000 per fiscal year. • Design, establish, and operate a peer‑support program for problem gambling victims. • Recruit, certify, and supervise Peer Recovery Support Specialists meeting lived‑experience criteria. • Deliver rapid response (1‑business‑day) to all client inquiries and maintain detailed, audit‑ready records. • Provide monthly and annual reporting, achieve statewide coverage, and comply with HIPAA/PHI and insurance mandates.