Annual Service and Maintenance Agreement for Agile

The National Institutes of Health (NIH) is seeking a contractor to provide annual service and maintenance for an Agilent 400 MHz MR-400 NMR system. The contract will include one annual preventative maintenance for the system, and the contractor will be required to provide top priority to all service requests, as well as repair or replace parts as needed to maintain the system at a working condition meeting factory specifications. The contractor will also be required to provide documentation outlining the performance attributes of the instruments. • The contract will be for a period of 12 months, with a one-year option period. • The contractor will be required to provide maintenance and repair services for the Agilent 400 MHz MR-400 NMR system, including the console, magnet, room temperature probe, and associated components. • The contractor will be required to provide phone support for the system. • The government will provide access to the facility and instruments. • The contractor will be required to provide documentation outlining the performance attributes of the instruments.