Description
The National Institutes of Health (NIH) is seeking a service agreement for the maintenance and repair of two Olympus VS200-6 FL Slide Scanners. The contract will be for a 12-month period, with an option for an additional 12-month extension. The successful bidder will be required to provide annual preventive maintenance, on-site repair support, and software updates to minimize downtime and ensure continued operation of the instruments. The NIH has a continued need for these services and anticipates needing one additional 12-month option year.
Key aspects of the job include:
• Providing regular preventive maintenance, calibration, and alignment by qualified technicians
• Offering on-site repair support, including parts, labor, and travel
• Minimizing downtime and ensuring continued operation of the instruments
• Providing software updates and technical support for proprietary Olympus software
• Having intimate knowledge of the equipment and access to proprietary replacement parts