The Texas A&M University-Central Texas is seeking a vendor to provide a comprehensive "smart" booting program, including self-release boots, software, and support, to immobilize vehicles on campus. The program should include a customer service support center, access to boot software, and services to support the integration of the vendor-provided software with Texas A&M's violation processing system. The vendor will be responsible for delivering and installing the booting system, providing training, and maintaining the system. The contract will be for an initial term of one year, with the option to renew for up to four additional years.
• The vendor must provide a self-release boot system, including all necessary equipment, software, and support.
• The vendor must provide a customer service support center available 24/7 to answer questions and process payments.
• The vendor must provide access to the boot software for tracking and managing boot-related transactions.
• The vendor must provide services to support the integration of the vendor-provided software with Texas A&M's violation processing system.
• The vendor must provide training for Texas A&M staff on the use of the booting system.
• The vendor must maintain the booting system and provide repairs and replacements as needed.
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