JFS Soft Skills Training for County Job and Family Services Case Workers

The Ohio Department of Job and Family Services is seeking a vendor to provide soft skills training for county Job and Family Services case workers. The training should cover topics such as empowering clients to manage their finances, motivational interviewing, de-escalation, and trauma-informed care. The vendor should have experience in training development for health and human service professionals and knowledge of adult learning theory. The training should be engaging, accessible, and compatible with the existing Learning Management System used by ODJFS and its county partners. The vendor will also be required to provide a "train-the-trainer" program and ensure that all materials are owned by JFS in an editable format. • The training should be designed for seamless compatibility with the existing Learning Management System (LMS) used by ODJFS and its county partners. • The training modules should be short, easy to use, and available on-demand through the current LMS. • The solution should include a "train-the-trainer" program so that ODJFS or county trainers can teach others how to deliver the training. • Trainings should be fully documented and supplemented with simple guides and reference resources. • All materials must be owned by JFS in an editable format as well as in final format. • The training modules must include tools to assess what participants have learned and collect feedback on how effective the training is.