Description
The California Victim Compensation Board seeks market input on a modern, configurable claims‑compensation and restitution system to replace its legacy “CaRes” platform. Vendors are asked to describe functional, technical, and cost approaches for a solution that can automate eligibility, bill adjudication, appeals, multilingual correspondence, audit‑trailing, and reporting, while integrating with multiple state agencies and a third‑party bill‑adjudication service. The RFI is purely informational; no contract will be awarded based on these responses, but the Board may invite selected respondents to demonstrate solutions in October 2026.
• Core functionality: end‑to‑end victim claim processing, restitution recovery, automated workflow, appeals, and flexible reporting.
• Desired solution models: COTS, configurable COTS, MOTS, integrated product sets, or custom‑built platforms.
• Integration requirements: interfaces to Bill Review Service, State Controller’s Office, Franchise Tax Board, Employment Development Department, Total Agility, DOJ/crime‑reporting agencies, and online application portals.
• Compliance: must meet NIST 800‑53, SAM 5300, and SIMM 5305‑F (GenAI) security standards; support English, Spanish, and any additional languages on CalVCB forms.
• Submission: complete the RFI Response Worksheet (≤10 pages) and email to the contact by September 24 2026.
Attached files
Contact
Heidi Smith