Description
The Auraria Higher Education Center (AHEC) is seeking a vendor to provide an online ticketing and tour booking system for the Golda Meir House Museum. The system should allow customers to browse, reserve, and purchase tickets and tours through a web-based interface. The vendor will be responsible for providing all labor, materials, equipment, and services necessary to deliver and support the system. The scope of work includes implementing a secure, scalable, and user-friendly platform with features such as easy online ticket sales and tour reservations, real-time availability and scheduling, secure payment processing integration, and reporting and analytics. The vendor must also provide a detailed description of their qualifications and capabilities, demonstrate their ability to implement a secure and scalable platform, and provide references from at least three clients within the last two years.
• Key features of the system include:
• Easy online ticket sales and tour reservations
• Real-time availability and scheduling
• Secure payment processing integration
• Reporting and analytics
• Compatibility with nonprofit CRM and email marketing systems
• Visitor data collection and export capabilities
• Administrative controls and role-based permissions
• Technical, security, and accessibility requirements, including PCI DSS and WCAG 2.1 compliance